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Revision as of 12:46, 20 May 2022 by Torfin@uio.no (talk | contribs) (How to fix missing Apps tab in Adobe Cloud Apps panel)

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Welcome to the NCMM Scientific Computing IT web pages.

Important INFO about home office/remote access to the NCMM Computing Facilities, given the coronavirus outbreak, please read.

NCMM Scientific Computing IT

Virtual Machines

Virtual Machines IT services

System Status

General status: All systems are operational.

General Desktop Computing

  • Network Description
  • Supported Operating Systems
    • Windows Support: Windows 10
    • Linux Support: The following GNU/Linux distributions and derivatives are supported: Fedora, RHEL (versions 7 and 8), CentOS (versions 7 and 8)
    • MacOS Support: All 10.12 (Sierra), 10.13 (High Sierra) and 10.14 (Mojave) versions supported.
  • Telephony Support

Supported hardware and supported hardware vendors

In an effort to provide the best available service to NCMM users and researchers, we use Dell desktops and laptops, for running Windows and Linux. This allows us to have up to a "next day repair" service of level, when some of your hardware breaks

  • Desktops
  • Laptops

Contact Info

  • Melaku Tadesse - Telephone: 228 40537
  • Gang Cheng - Telephone: 228 40578
  • Harold Gutch - Telephone: 228 45655
  • Torfinn Nome - Telephone: 228 40535

Printing

Linux

Windows

Installing UiO linux(es) on Dell Laptops

The BIOS must be configured in a specific way to PXE boot UiO Linux

Accessing file shares from remote

When accessing file shares via CIFS/SMB from outside of NCMM, we recommend tunneling the connection through SSH. For example, for biotin2:

  • ssh -L 10139:localhost:139 USERNAME@biotin2.hpc.uio.no
  • connect to smb://localhost:10139 (for example, in macOS via "Connect to Server"), enter your login and password and select the correct network share

Instead of port 10139 you can use any other port in the range of 1024-65535.

Software

Adobe Cloud

Problem: User does not have access to the Apps tab of the Adobe Cloud panel app.

Solution:

Windows

Exit the Creative Cloud application.

Open File Explorer and navigate to C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs.

Move the ServiceConfig file to the desktop and confirm Administrator privileges if prompted.

Right-click the file and open with Notepad.

Change the following value:

<name>AppsPanel</name><visible>false</visible>

to

<name>AppsPanel</name><visible>true</visible>

Save and close the file

Move the file back to the folder it was in (C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs) and confirm Administrator privileges if prompted.

Restart the computer (not sure if this is needed - logging out and in of the Adobe app might be enough).

Apps panel should now be available.

macOS

Exit the Creative Cloud application.

Open Finder, click Go in the menubar, and then Go to Folder...

Type /Library/Application Support/Adobe/OOBE/Configs

Copy the ServiceConfig file to the desktop.

Right-click the file and open with TextEdit.

Change the following value:

<name>AppsPanel</name><visible>false</visible>

to

<name>AppsPanel</name><visible>true</visible>

Save and close the file.

Move the file back to the folder it was in (/Library/Application Support/Adobe/OOBE/Configs) and Authenticate with your password if prompted.

Log out of the Adobe panel app, and log back in.

Apps panel should now be available.

Getting started

Consult the User's Guide for information on using the wiki software.